Refund policy

We only accept return or replacement requests if:

* You receive a damaged product.
* You receive the wrong product.
* The item has a manufacturing defect.

Important Conditions

* An unboxing/open parcel video is mandatory.
* The video must be continuous from opening the sealed package.
* Requests without an unboxing video cannot be approved.
* The issue must be reported within 24 hours of delivery.

After verification, we will arrange a replacement  depending on the situation.